Case Story - B2B SaaS

Case Story - B2B SaaS

Dynamic pricing intelligence for retailers

Dynamic pricing intelligence for retailers

Dynamic pricing intelligence for retailers

Delivering a seamless UX to Data-Heavy software that enables retailers to test and optimize pricing strategies in real time.

company

Boomerang Commerce

Role

Product Designer

location

Mountain View, CA

responsibilities

UI/UX Design, Prototyping

Maximizing revenue and margin through dynamic pricing optimization

Boomerang - now CommerceIQ - uses advanced machine learning and real-time data analytics to provide pricing intelligence for multi-brand online retailers. The software helps retailers make quick pricing decisions, ensuring they remaining competitive, particularly against Amazon.

the problem

After a Series B round, Boomerang Commerce experienced rapid growth. While they had already secured major clients, the product's interface did not yet reflect the full power of their technology.

Our project began with close collaboration with their product team, whose clear vision made it easier to understand the product at different levels and set focused goals.

how might we...

Make complex data accessible, intuitive, and easy to digest?

Help merchants make quick, informed pricing decisions?

Eliminate the need for messy, never-ending spreadsheets?

Allow pricing teams to focus on strategy tasks?

solution

The Performance Price Manager

The Performance Price Manager

competitive advantage for retailers

Dynamic pricing at a glance

Merchants are the primary users of the product. By reducing their manual workload, we increase the effectiveness of their strategic impact.

Managing strategies rather than manually optimizing

The Strategies module provides an overview of the real impact of each optimization on key metrics.

One strategy, thousands of optimizations

The product enables users to make thousands of optimizations within a single strategy.

competitive advantage for retailers

Did Amazon's price change?

Since competitor prices—especially Amazon’s—are monitored in real time, we created rules that automatically adjust pricing based on these changes.

introducing opportunities

Don't get overwhelmed by data

With so many real-time metrics available, it can be overwhelming for users to track every change. What if we provided quick, actionable suggestions?

Optimize prices quickly based on the sugestions

Optimize prices quickly based on the sugestions

Our solution enables users to optimize pricing swiftly, following the software’s recommendations.

Calculate the impact of the new price change

Calculate the impact of the new price change

The software calculates the impact of new prices on essential metrics.

custom dashboards

Seamless key metrics overview

Users can easily select which metrics to view based on the context, whether by category, product, group, or brand.

outcomes

Outcomes and business impact

Outcomes and business impact

Top 10

Top 10

Top 10

Most Innovative Companies in Data Science (Fast Company)

100.000 +

100.000 +

products priced
every day

Lowe's acquired boomerang commerce (2019)

Lowe's acquisition, which rebranded as CommerceIQ

”One of the key components of our transformation here at Lowe’s is to modernize our technology. Pricing and assortment planning have been identified as strategic areas in need of modernization.” 

seemantini godbole

cio @ lowe's

lessons

lessons

Key learnings

Key learnings

Seamless collaboration outweighs individual talent

Seamless collaboration outweighs individual talent

A well-orchestrated team with an effective process is more powerful than any individual effort.

A well-orchestrated team with an effective process is more powerful than any individual effort.

Continuous feedback extends beyond design iterations

Continuous feedback extends beyond design iterations

Ongoing feedback not only refines the design but also strengthens the shared vision.

Ongoing feedback not only refines the design but also strengthens the shared vision.

The working process determines adaptability

The working process determines adaptability

Adapting to changes is smoother and fast when the client is integrated into the team.

Adapting to changes is smoother and fast when the client is integrated into the team.

We're not the user, but informed assumptions matter

We're not the user, but informed assumptions matter

While the users know best how things work in practice, good assumptions can still drive valuable insights.

While the users know best how things work in practice, good assumptions can still drive valuable insights.

Team credits

Project built along with very talented people such as Renato Carvalho, Rafael Torales, Bruno Gonçalves, Mario Gogh.

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